I wouldn't even give them one star; they misrepresent what you order. The image you select is not what you receive, and I felt completely deceived. They expected us to understand what we were getting by claiming they included 9 white roses, but that information wasn't provided anywhere. We saw a picture and expected that product. When I tried to call and voice my concerns, the representative refused to connect me with a manager, even though we wanted to escalate the matter. We spent over 200 NZ dollars for something we could have purchased at the supermarket for $20, and the flowers arrived dead. They offered a store credit as if we would want to buy more disappointing flowers from them. I strongly advise against purchasing from this service; it will only lead to wasted money.
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