I ordered a pair of expensive jeans online that were marked down. Even on sale, they were a bit pricey but it’s a favorite brand of mine that wait to catch on sale.What arrived was a pair of Calvin Klein jeans that someone had clearly switched the tags on. The 2 items look NOTHING alike either. I’m guessing someone bought the expensive jeans and then brought in a cheap pair of jeans with the tag for the expensive ones attached and successfully go a return. I would expect better from Bloomingdale’s.I contacted customer service via chat and that was just a frustrating experience. I sent pictures of what I ordered VS what I received and they thought the issue was that the security tag was left attached to the item. I got nowhere with the chat so simply gave up. I have submitted a return and a complaint but I am certain the item is no longer available.I have shopped with this company for years but I am done. Beware if ordering online!
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