If I could give zero stars I would. Ordered shoes online but wanted to return in store. Nightmare. First staff had no idea where I should return an online order. I had to go to three different floors. Then when I finally get to the right place the rude customer service agent informs me that because I ordered from an online vendor, tgey woukd yave to return item to vendor then I woukd get my refund which woukd take at least two weeks. Nope. Will never shop there again. This is why Nordstrom is the place to shop.
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