Flowers never arrived. Customer service never responded. I called, no response. I used the chatbot and got this insulting message after waiting for over 30 minutes for a response. So lame.
I understand how upsetting it is when a delivery doesn’t arrive. I’ve got this. I’ll make sure your refund request is reviewed and handled correctly by our specialist team. You don’t need to wait here—our team will follow up with you directly once the review is complete.
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