Unfortunate how many reviews have stated the problematic auto-subscription they sign you up for after the disc assessment mentioned in fine print, and that they haven’t changed the UX of their site to cater to their self-proclaimed desires of being transparent and trustworthy. I was never sent a email outlining the terms of my purchase nor was I notified about a trial ending or the the subscription starting. Just one email from blossomup with a link to the assessment results. If I didn’t have CC charges texted to me in real time, I likely would have missed this charge completely. If they stand behind their word, they would change the purchase button to say “begin trial”, not “get instant access.” A simple, easy solution that would immediately eradicate the issue — yet hasn’t been taken for reasons one can only assume are in their own self interest.
In sure they’ll respond with something that sounds professional and sophisticated. The person/bot who writes these replies should consult with the UX team on how to better communicate their purchase agreements in the first place instead of wasting time responding to us! :)
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BlossomUp is a dynamic and innovative B2C SaaS company in the Personal Growth space. We create products that help users get to know themselves better and make significant progress in their Personal Growth journey. We are dedicated to creating innovative products that help improve the lives of our customers.
