The platform, the website is terrible. The experience is really bad - it times out every time you try to fill the form, and the liveness stage test doesn't work on any device. Reaching out to customer care has been no help, called several times with no resolution. Using them will ruin your day. I implore the Spain consulate to change their provider and move away from BLS.
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BLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services.
Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide. See more
