Review Time
Very bad service. Booked the appointment at 10.30 and reported at 10.15 but received token No.10. Even after 2 long hours they are serving no.6..! Hope to avail service probably in the afternoon.
Indian authorities should appoint better service providers for the Indian Visa and passport services.
This has been an absolute nightmare! The entire process is horrendous and is damaging the reputation of the country. I believe the relevant authorities should intervene immediately to put an end to this farce. The so-called official application fee is misleading, as hidden charges accumulate quickly. You can expect to pay far more than advertised, and they push for additional services that aren't necessary. It’s a frustrating experience overall.
Concerns About Appointment Booking Process From my perspective, it seems wise to reconsider traveling to Spain due to the significant challenges presented by the visa appointment system managed by the service. I have been trying to secure a standard appointment for over three months without any luck. The platform is poorly designed, seldom shows availability for regular appointments, and is incredibly frustrating to navigate. The support team has been unhelpful and reluctant to offer clear guidance. Meanwhile, Premium appointments are readily accessible, with a price difference of around £200, and extra fees apply for basic services like SMS and email notifications. Given these circumstances, I have also lodged a formal complaint with the embassy regarding the practices of the service. In my opinion, the process lacks transparency, fairness, and genuine assistance for applicants. This experience has been disheartening and has greatly diminished my trust in the Spain visa application process.
Feedback on the Appointment Booking Process – the service has made traveling to Spain increasingly challenging due to the visa appointment obstacles. I've tried to secure a standard appointment for over three months without any luck. The website is poorly managed, rarely displays availability for regular appointments, and is incredibly frustrating to navigate. Customer support has been unhelpful and reluctant to provide clear guidance. Meanwhile, Premium appointments are readily accessible at a significant price increase, along with extra fees for basic services like SMS and email notifications. I've filed a formal complaint with the relevant authorities regarding their practices. Overall, the service lacks transparency, fairness, and true support for applicants. This experience has been disheartening and has severely undermined my confidence in the visa application process.
This has been the worst experience I've encountered with a service. They lure people into paying for their premium option by not allowing online payments for the standard service. I truly hope that all countries using this service reconsider their contracts soon. It's a shame.
I've filled out a lengthy application form only to be logged out repeatedly. The struggle to secure an appointment slot and access the application form is maddening. The excessive two-factor authentication every few minutes is unnecessary. This service has been the worst for application submissions. I've applied for a visa elsewhere, and it felt secure and efficient, but this service fails to deliver.
This service is exceedingly disappointing and greedy. It's unacceptable that the government pays them to handle visa applications, and I still have to pay for an appointment. The booking process is unnecessarily complicated, pushing me toward the more expensive option. When I sought help, the representatives seemed more focused on upselling rather than assisting. I've lost countless hours in this booking nightmare, and I would rather avoid their site entirely.
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BLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services.
Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide. See more
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