I actually like this store. But the customer service is bad to say the least. The pair of skis i ordered got broken by the Austrian post. No one let me know that happened and I had to write multiple emails and call for them to even respond. Then I asked for a pair of replacement skis which was not possible because the ones I ordered were the last ones in that price range. Their solution was giving me a refund without letting me know even though I ordered my skis on time, never got them and had aski trip planned for next week. For this painstaking process that lasted almost two weeks for my troubles they sent me a 10e giftcard....
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Founded in 1988, Blue Tomato has become one of the most renowned shops for snowboard, freeski, surf, skate and streetstyle. The online shop is available in 14 languages and offers a selection of over 450.000 products from over 500 renowned brands. Blue Tomato counts also over 40 shops in Austria, Germany, Switzerland and the Netherlands.
