I placed two separate orders for meals from Blue Apron. The first week I did not receive any meals. I ordered a second week of meals and did not receive these meals either. Customer service was slow and I don’t feel I was very helpful or interested in making it right—if you’re lucky enough to get a response. The second week I received no response from customer service. I wanted to try the new fresh meal options and meal kits in place of meal planning. Now I have last minute rush to a grocery store and rushed weekday meal planning. I would have saved money by planning better in advance on my own. I never had this issue with other meal delivery services.
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