bluebella.com

4
4 Based on 960 reviews

Bluebella was born from a simple idea to create luxurious and sensual lingerie for self-assured women. Founded on the belief that strength and sensuality belong in the everyday, with the understanding that beautiful lingerie sets a powerful tone for whate...

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Jess Taylor
Checkout Address Input Issues

The input section for the address during checkout is problematic. While entering my address, it kept changing to an incorrect one, which was quite frustrating. After I thought I corrected it, I placed my order, only to find out later that it reverted to the wrong address. I realized this when I received an email stating it had been delivered, but it was nowhere to be found in the mail room. The email showed it was sent to the wrong address, though my apartment number was still included. I reached out to the company for assistance, but they were unhelpful and seemed to ignore my concerns. I spent a significant amount on three items, and it's disappointing that they don't require a signature for such expensive orders. I've contacted the postal service, and while they initiated an investigation, I'm not optimistic about recovering my package. It's frustrating to pay for items I never received. I wish I had checked the reviews before shopping here. I regret discovering this site. *Update* The postal service managed to retrieve my package, but unfortunately, one of the items arrived damaged. I'm hopeful they will resolve this issue without too much trouble.

1
Date of experience: Dec 07, 2025

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Business Details

  • Bluebella was born from a simple idea to create luxurious and sensual lingerie for self-assured women. Founded on the belief that strength and sensuality belong in the everyday, with the understanding that beautiful lingerie sets a powerful tone for whatever comes next. Bluebella is a multi-award-winning brand that has paved the way for accessible luxury in the lingerie industry.See more

  • email care@bluebella.com
  • call 02031766990
  • language https://www.bluebella.com/

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