I placed an order for lingerie on 6 January. The website clearly stated that delivery would take 3–4 working days.
Today is 11 February, and I have still not received my order. I also have not received a refund or any clear information from the store regarding the status of my parcel.
The lack of communication and transparency has been extremely disappointing. As a customer, I expected a professional and reliable service — which has clearly not been provided.
Unfortunately, based on my experience, I cannot recommend shopping with Bluebella. There appears to be a real risk of being left without your order, without proper updates, and without your money for an extended period of time.
Very disappointed.
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Bluebella was born from a simple idea to create luxurious and sensual lingerie for self-assured women. Founded on the belief that strength and sensuality belong in the everyday, with the understanding that beautiful lingerie sets a powerful tone for whatever comes next. Bluebella is a multi-award-winning brand that has paved the way for accessible luxury in the lingerie industry.See more
