I recently made a purchase on Blueblom.com believing that they operated here in the U.S. (in Chino, CA), only to find out the hard way that their merchandise is coming direct from China (Yanwen shipment). In addition, not one of my emails sent to their "info" email address was answered. One of my emails confronted them with the fact that my purchase was NOT coming from Chino, CA and/or any other U.S. city. NO ANSWER ... "Gee, I wonder why?" Also note the following: (1) Their "support" email noted on their website is no longer operable. (2) Their Customer Service phone number has a South Carolina area code vs. California ... plus, it is also inoperable. No one is manning the phones at all. (3) After all that, unlike a legitimate "operation", there was never a proper/concise shipping update ... the package just turned up without notice ... delivered by someone who just threw the shipment in our yard and drove away. (4) Upon opening the box, I was further disappointed by the inferior quality of the Shoes that I had purchased, as they did not match the photos either in appearance or quality of material that was shown on their site. I received poorly made Chinese “knock-offs”! (5) Furthermore, there was no sales receipt/invoice packed inside the box ... nor did the outside shipping label have a return address. “Why not?” “Why not?” ... because this guarantees that Blueblom.com will never have to deal with disappointed customers and returns … they just do their utmost to make it impossible to reach them and/or get a refund. That’s what customers are dealing with when shopping on Blueblom’s dishonest/disreputable site!This company is a scam "all across the board" ... and my last email to them expressed just exactly what I thought of their bogus site. No one answered that message either ... “I wonder why?” I totally despise people who purposely misrepresent what they are selling and then lie by omission by not being straight as to WHERE they are conducting business ... here in the U.S. or overseas. With the tariff situation as it is at the current time, customers are entitled to honest answers vs. lies and/or silence. Blueblom is guilty of being non-responsive and/or taking any responsibility/moral culpability whatsoever for posting lies and false representations of what they are selling and where their junk is coming from … and they obviously do this "by design"! I'm really rather pissed off here by this experience; however, as I stated in my email to these scam artists, “Karma” will come for them one of these days ... she always gets her job done! ... too bad they failed to do the right thing from start to finish. "Word to the Wise!" ... do NOT shop at Blueblom.com!
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