I tried to do the right thing by ordering from a charity rather than large companies. My order was delivered to the wrong address and just left outside. When I called them, I was informed that one item was out of stock, so I requested a full refund. I was told it would take 14 working days. 14 working days for a PayPal transaction! This means I won’t get my money back until after Christmas, which is frustrating. Lesson learned: stick to larger companies. I won't be ordering from this organization again, which is unfortunate. Order: WBX3466
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Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.
