The initial appeal was far from the reality. It’s extremely difficult to reach them, and when you finally do, they only provide more excuses. They refuse to refund your deposit even if the room is left in perfect condition. We made multiple calls to request our deposit back, yet they insisted it had been refunded despite our evidence to the contrary. Their response was simply that there was nothing they could do. I strongly advise against booking with this service.
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Bluegreen Vacations is an American private vacation ownership company based in Boca Raton, Florida.