I would give this 0 stars if possible. When something sounds too good to be true, it probably is. We booked a weekend at Shenandoah Valley Resort in Virginia. Upon arrival, the resort staff was friendly (maybe they earned the 1-star for everyone). However, the cabin we upgraded to had wasps (we killed 5 within walking in), the wifi was only available in some common areas and the hot tub and pool were under construction for an 'undetermined amount of time'. Beyond disappointing. Even though, they finally offered to move us to another out dated cabin. We asked to just cancel due to unavailable amenities (that were advertised), and the appearance of the cabins; We knew we wouldn't be 'purchasing' a timeshare by this point so lets all just cut our losses. NOPE! They charged us a cancelation fee!!! All they had to do was use some customer service, not keep adding fees and I would have gone quietly into the night, but here we are. Spend your money somewhere else.
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Bluegreen Vacations is an American private vacation ownership company based in Boca Raton, Florida.