Bluegreen timeshare agents took advantage of my disabled veteran husband who suffers from PTSD. During the sales pitch their agents focused in on him because he showed some interest, even though I told them no, we can't afford it. Instead of respecting my wishes and boundaries the agents continued to push my husband and due to his PTSD I did not want to trigger him. This one hour presentation turned into what seemed like a six hour police interrogation you see on a TV show by the agents who would not let things go. My husband served in the Airforce during the Vietnam War. He is considered 100% disabled due to PTSD, and the confrontational nature of the sales pitch and the agents trying to pit me against my husband made me fear that there would be an argument or a confrontation.
After we were stuck in this predatory contract I tried to make the best and looked into the details for booking vacations and it seemed like there was not much we could do with this contract that was costing us over $3200 per year. The agents told us our points could be used for a two day vacation and that we could bring guests with us, get discounted flight prices and also offered a free cruise. But when I tried to book a vacation I could not successfully book any dates.
We have paid Bluegreen close to $7000 on a timeshare that we never wanted and have never used. It has become nearly impossible for my husband to travel due to his disability. Due to financial issues and loss of work we do not have the resources to make these payments for something we never wanted.
Bluegreen has ignored my requests to resolve this matter, telling me to call the legal department and Veronica Ladd Hoffman or Javier Nunez but no one ever answers or calls back. Now they are telling me they can help but just send me to collections who tries to transfer me to Pinnacle a company that we could pay to try to sell our timeshare, which has no value.
These people are vultures!! They prey on the elderly, the disabled, the veterans. AVOID BLUEGREEN THEY LIE!!
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Bluegreen Vacations is an American private vacation ownership company based in Boca Raton, Florida.