I requested a payout two weeks ago and have yet to receive anything. When I reached out to support, I was advised to contact the payout support team. I followed up daily for two weeks, but received no response. In an attempt to seek clarification, I brought up the issue publicly in the support channel, only to be timed out by the team instead of receiving assistance. This experience has been incredibly frustrating and unprofessional. The lack of communication about payouts and the silencing of users asking valid questions severely undermines trust in this service.
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Blue Guardian Futures is a trader evaluation services firm in the futures funding industry
