Three days ago this review would have been 5 stars. The quality was good the fashion to my taste and lovely service. When I went into the Lane Cove shop in the last few days I encountered a difficult and unpleasant shop assistant with red hair who was very mouthy toward me when I complained about an item I was returning. As a long time customer I was shocked to be told the customer is not always right and to not come back. I wonder what has happened that staff feel it’s ok to talk to customers like that? Customer Service - not at Blue Illusion Lane Cove.
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