blueillusion.com

2.9
2.9 Based on 39 reviews

...

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Lacey
Disappointing online shopping experience

It's my first time shopping at its website, I wish I had read other online product reviews about this brand earlier. The quality of product is poor and the customer service is unprofessional and disappointing. It's completely the worst online shopping experience I have ever had. I purchased over NZD150 for my items, 6 days ago I even haven't fully received all my order and last night I saw the items I bought are 50% cheaper than what I bought, I know they have the right to do any promotions but within such short period of time all the items become cheaper than I can expected, I feel like myself have been cheated, I didn't get the full knowledge about the plan this company were going to do as being a new customer to them. Sadly they don't accept my complaint due to the items I bought are outlet or sales items, which make me feel even worse, is my NZD150 different from others?! I sincerely share my unhappy experience here with people who would like to shop the website, please think about it carefully.

1
Date of experience: Oct 15, 2022

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