I recently received excellent customer service, and I would like to commend Ruby in particular. She was exceptionally patient and attentive throughout our interaction.
During the discussion, I also suggested a potential improvement to the membership‑extension process. Specifically, I proposed that any extension should begin from the existing expiry date, rather than from the date the payment is made. This approach would help ensure that members do not lose any portion of their benefits period, which can otherwise feel unfair.
I was pleased that the team appeared genuinely receptive to this feedback, and I appreciate their openness to enhancing the member experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it.
With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few.
Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK.
We are Blue Light Card. We’re there for the people that are there for all of us.
For more information on who qualifies and the offers available, visit www.bluelightcard.co.ukSee more
