I ordered a rather expensive ring, and when I wanted to modify it, my request was declined despite being within the guarantee period. Customer support offered no assistance. I also inquired about a paid service, but received no response. It's terrible; I wouldn't trust making more expensive purchases with this level of service as you are left to fend for yourself.
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As the largest online retailer of certified diamonds, engagement rings and fine jewellery, we offer outstanding quality, selection, and value.
