Ordered a pair of jeans in a small size and just wanted to exchange for a bigger size. I already paid more than the MRP, and when I tried to initiate an exchange or return, I realized the policies are ridiculous and confusing. No proper refund option—refunds are credited to their account only. Such a scam! On top of that, the customer service is rude and unhelpful. This is the worst experience I’ve ever had with a brand. Never buying from here again!
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