I rented a storage unit and my signed contract clearly states that late payment incurs a 10% surcharge of the monthly fee, with a minimum of €7. However, when I paid late, instead of the agreed €7, I was charged an extra fee of €62.92 for a notice that was not mentioned in my contract. When I raised this issue, they insisted the fee came from conditions on their website, which were never provided with my contract. This feels like an abusive charge beyond what I agreed to. Instead of a fair resolution, I was told to pay in full or face further issues. Customers should be cautious and read the fine print, as the service may impose charges not included in the signed agreement. I am considering reporting this to consumer authorities.
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Bluespace es la empresa líder en almacenamiento en España, ofreciendo soluciones rápidas, flexibles y sin complicaciones tanto para particulares como para empresas.
Con más de 20 años de experiencia, te ayudamos a encontrar el espacio que necesitas, adaptándonos a tus necesidades específicas, ya sea para guardar objetos personales, material de oficina o stock comercial.
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