A three because 1. The product is great. 2. Customer service and support is terrible! So as long as everything is working…great units. If something stops working…good luck! I have had to replace two chargers. Because I did not purchase online, I cannot get ANY support. I could not buy online, because they will not ship to Puerto Rico. So I purchased from a BLUETTI rep. Too bad for me. To replace the charger (this is number 3) I have to purchase (no warranty if you don’t buy online I was told) $160. Have it shipped to an address on the mainland and the. Have it mailed (USPS fits it ship box) to Puerto Rico. Pain in the rear. So to come back around, the product is great and does work well. Just buyer beware when you need support!!!
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BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.
