I had an issue with my batteries not charging on solar power this year after 4 years of use, but they would charge with 110v AC. After troubleshooting with a BLUETTI tech it was determined that I would need to ship my system back for repair. I did have to build sufficient shipping boxes to ensure safe arrival since I had long ago discarded the original packaging. Ava was my main contact, and she had an update for me almost daily during the process. I don’t think I have ever had better communication and customer service anywhere! I can’t say enough about how well they took care of my issues. I am a customer for life, and I love their products. Thank you BLUETTI team, I can’t wait to get back out exploring new locations with my BLUETTI handling my power needs.
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BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.
