bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Sandy K.
Third year of ownership, in summary...

I'm into the fourth year of ownership of my hot tub. I bought through Costco and noticed recently that they have started selling another brand which brought me around to looking at what was happening. Seems Blue Whale has over a 1k reviews and Costco's new supplier has a handful with a fair share of negative reviews, not really sure what any of that means.Overall I have been happy with mine, though it developed a leak recently and I was quoted £300ish to come out on a flat rate repair, I thought that seemed quite fair, given the tub likely needed two men and tipping on its side to find asid leak. In the end the leak has (for now) fixed itself, I cancelled the visit and got a full refund, very fair.In all I would say most of these tubs are built with fairly standard components though the shell quality and choice of component may vary. I dont overuse mine as the cost of electric to run these is horrendous, though hopefully tarif's are coming down. I would say do your research, for example I bought one too large (given running costs), too many bells and whistles, which you really dont need. The Bluetooth speakers are a great addition however. In summary Blue Whale seem a decent outfit and are still thriving it seems.

4
Date of experience: Jul 04, 2025

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