bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Wendy Hurt
From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunto

From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunton, to actual delivery of our hot tub (by Zen and Matt), we could not be more impressed!
The whole process has been faultless and we are so appreciative to everyone involved at Blue Whale Spa. Fiona was really helpful to start with, Andrew not only called to arrange a delivery date, but also sent us a variety of videos (which have been absolutely invaluable! And we would recommend anyone setting up their hot tub to watch them) and Zen and Matt were fantastic too.
Thank you so much to all involved!
We and the whole family are very happy (and our 5 year old granddaughter doesn't want to go home :) !
Would recommend this company 100%.

5
Date of experience: Mar 29, 2026
Wendy Hurt
Fantastic company! Very happy customers!

From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunton, to actual delivery of our hot tub (by Zen and Matt), we could not be more impressed! The whole process has been faultless and we are so appreciative to everyone involved at Blue Whale Spa. Fiona was really helpful to start with, Andrew not only called to arrange a delivery date, but also sent us a variety of videos (which have been absolutely invaluable! And we would recommend anyone setting up their hot tub to watch them) and Zen and Matt were fantastic too. Thank you so much to all involved!We and the whole family are very happy (and our 5 year old granddaughter doesn't want to go home :) !Would recommend this company 100%.

5
Date of experience: Mar 26, 2026
Michelle
Absolute amazing service

Absolute amazing service , from beginning to end. Always available to answer any questions and super helpful and friendly . So glad we choose to purchase our first hot tub with BlueWhaleSpa , Definatley recommended 100%

5
Date of experience: Mar 25, 2026
Andy Fairgrieve  Lou
Very knowledgeable without the hard sell

Wow. I have just had a long conversation with Andrew and his knowledge and helpfulness is second to none . Certainly not a hard sell just very honest about various options . A credit to Blue Whale Spas . Thanks for your help.

5
Date of experience: Mar 20, 2026
Craig
Very pleased with our purchase the…

Very pleased with our purchase the company delivered it quick and it works perfect highly recommend this company

5
Date of experience: Mar 14, 2026
Emma Fox
Outstanding Installation and excellent customer care!!

Outstanding Installation!!! Excellent customer care and professional service. Very happy customers.Thank you :)

5
Date of experience: Mar 13, 2026
Laura Wratten
Easy process from start to finish

Easy process from start to finish. Answered any questions throughout the process, quick and easy delivery. Recommended crane hire. All made very easy and simple thank you Fiona

5
Date of experience: Mar 12, 2026
Yvette
Happy hot tub delivery experience

Very happy with the service from start to finish. Fiona on the end of the phone in the office guiding me as to what I would need regarding the installation of the hot tub, had proved invaluable. The guys Trymore & Edmore friendly and no fuss installed the hot tub, then provided me with all the information I needed to get the best from my hot tub in the future. Totally recommend this company.

5
Date of experience: Mar 10, 2026
Catherine  Noke
A great and helpful company

Fiona was our salesperson and she was very helpful answering our questions and helping us decide between 2 of the tubs.Trymore and Edmore delivered and installed our tub, they checked on where I wanted it before they unloaded and talked me through all the important stuff very thoroughly before they left.Overall a great company

5
Date of experience: Mar 10, 2026
Mark Selby
Ordered Duke Stream II from BlueWhale…

Ordered Duke Stream II from BlueWhale Spa and everything from advice on the right hot tub through to ordering and delivery was 5 star. The delivery guys (Sorin and Martin) were friendly and positioned the tub exactly where i wanted it. They removed the packaging and made sure the area was tidy. Fiona continued to support and ensured that everything was OK, and the documentation and "how to guides" meant that I was fully informed on what to do. If you need installation, make sure you request it as the standard is delivery and positioning not installation. Well done guys

5
Date of experience: Mar 10, 2026

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