I ordered flowers to be delivered on 13/02/2026. The website showed parcel being prepared by sender from 10/02/2026 to 16/02/2026. I tried contacting through email and also phone but email and phone number didn't work/ didn't exist. I sent a message on their website 16/02/2026. I checked for updates this morning and it showed parcel out for delivery so I was expecting it to be delivered. 5 minutes later receiving a email that I'll be refunded, but i never asked to be refunded. I still wanted someone to receive the flowers. The website showed delivered, but was never received. I would not recommend them to anyone.
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