Pros (+)1. Swiftly received my umbrella2. Lovely looks Cons (-)1. One of spokes broke after couple of uses. Moreover, it happened unexpectedly easy. 2. I have texted to customer support regarding repair services. They have answered and provided me a courier services label. Unfortunately, after my broken umbrella was sent, customer support disappeared. Their requests desk doesn't work, so I cannot even understand what is the status of repairs. And they don't answer my emails as well. That is why I cannot recommend these umbrellas so far
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