I don't think they even deserve 1 star as their after care is not acceptable. Today is 15th day since the purchase of this lock after paying ~£460. Lock broke down twice and we are locked in the house. The company is saying the lock is not a problem but our door is as it is not compatible with our door. They knew but did not tell us the truth and sold the lock. We are unable to open the door and locked in. They made our house a prison!!! Utterly unhappy and this is a crime.
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