bmo.ca

1
1 Based on 20 reviews

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Elizabeth Karaskov
Extremely disappointed that the only 2FA that BMO offers is sending an SMS/call to access your accou

Extremely disappointed that the only 2FA that BMO offers is sending an SMS/call to access your account. So, if there is no cell reception due to weather, remote location, battery life, or lost phone, there is no way for you to get into your account. I even called the call centre (from another phone) to ask help to get into my account, but they said there is nothing they can do. This is archaic as poor cell reception is not uncommon, and I would expect better from one of the biggest banks in Canada. Until this is addressed, I do not recommend BMO and you’re better off with TD, which is years ahead of BMO technologically.

1
Date of experience: Apr 14, 2026

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