I was very unfortunate to open a BMO investor line account with this bank. This bank's investor line customer service is extremely poor, non qualified agents who always blame the customer for any thing go wrong. I opened a spousal RRSP account with the BMO investor line and their agent advised me to transfer funds from my other bank and my spousal RRSP will be in my name as my spouse is a stay home e mom and does not and can not have her own RRSP. I spend $7500.00 and opened a spousal RRSP. But this bank when issued the receipt , it printed me as annuitant and my wife as the owner of the RRSP. This caused the Canada revenue agency to reject my spousal RRSP and imposed an $8500 tax on myself. When I called BMO, their rude and non qualified agents put the blame on me and in spite of so many calls, they refused to issue me corrected RRSP slip in my name. After so many calls and complaints, one of their agent told me if I want to have RRSP in my name , I have to pay $500.00 plus interest charges to correct the receipt. I would advise any body who is thinking to do banking with this bank that never do any business with this bank. Its third rate customer service is rude, poor and always blame customer rather than admitting their own negliegience.
Stay away from this bank and save yourself.
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