My replacement debit card got lost in the mail. When I called to request a new one, I was informed it would come with a new card number. While I understand this, it was inconvenient due to various automatic payments linked to my current card. I specifically asked if my existing card would remain valid until the end of the month, and they assured me it would—only to find it started bouncing immediately. The phone assistants seemed untrained.
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BMO Harris Bank, NA is a United States bank based in Chicago, Illinois.