bmstores.co.uk

4.2
4.2 Based on 161 reviews

From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices. We attract over 4 million happy customers through our doors a week....

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Gary Bumpass
Returning items without a receipt

When I spoke to the first person in store was not very helpful at all as I had no receipt , which was not offered at time of purchase- was asked to call customer services and they were able to send me a copy of the receipt - when speaking to customer service on the phone in store another gentleman said to me they could have done this for me ?? Tom in store was very helpful and the issue got resolved but just one thing as it’s Christmas and people are purchasing items for present they should take a receipt and the employees on the till should insist as not to have this issue again ? ThankYou

4
Date of experience: Dec 09, 2025

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Business Details

  • From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.

    We attract over 4 million happy customers through our doors a week.

  • email customerservices@bmstores.co.uk
  • call 03308389000
  • language https://bmstores.co.uk

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