bmstores.co.uk

4.2
4.2 Based on 161 reviews

From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices. We attract over 4 million happy customers through our doors a week....

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Mrs S Speers
I use to love B and M for shopping all…

I use to love B and M for shopping all our family did .but not after being to three different B and M stores in two days looking for a blaupunkt hoover advertised on their website.First store in Bangor N.I two staff were really helpful trying to see if it was in stock..unfortunately it wasn't but I had other items to buy so went to the till.My friend and I were sharing a trolly and made it clear to the cashier it was two separate orders and put the dividing bar down between orders ..she failed to notice this and then got angry with us! Day 2 Newtownards store N.I, again asked a member of staff if this hoover was in stock .at the time he was ripping cardboard and putting it in a cage..he looked at me like I was something he stepped on ..said the store was a mess and he would be lucky to find anything in it but went anyway .one minute later he came back.He said he couldn't see any hoover as store was full, and carried on with his cardboard Day 2 Forestside Belfast N.I store,Asked a member of staff packing out about hoover . She nodded to the electrical shelf and said "That's all there is"The cashier had no customers , so I asked if she could check stock in other shops to save me time and petrol. "Wouldn't have a clue what's in other shops" was the answer.Shelf edged labels not under correct product ..stores very untidy ..and staff who just can't be bothered ..I will NOT be back in any B and M .

1
Date of experience: Dec 02, 2025

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Business Details

  • From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.

    We attract over 4 million happy customers through our doors a week.

  • email customerservices@bmstores.co.uk
  • call 03308389000
  • language https://bmstores.co.uk

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