bmstores.co.uk

4.2
4.2 Based on 161 reviews

From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices. We attract over 4 million happy customers through our doors a week....

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T L BROWN
Warning — B&M shepton mallet

Warning — do not dare to use this disgraceful shop! (shepton mallet) After spending over £89 in-store on Christmas gifts within a constrained budget, the company processed two payments using an outdated computer system. During the transaction, the system froze at an approved payment stage, leading staff to insist that the payment had not been successfully completed. Consequently, a pensioner was persuaded to make a second payment. Three days following the transaction, we are still endeavouring to recover our funds, despite both payments having been debited from the account. It’s an absolute disgraceUpdate: it took over a week to retrieve the funds.. Their problem turns into your problem, be very cautious!!

1
Date of experience: Nov 30, 2025

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Business Details

  • From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.

    We attract over 4 million happy customers through our doors a week.

  • email customerservices@bmstores.co.uk
  • call 03308389000
  • language https://bmstores.co.uk

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