I had a problem with a toilet seat with a stripped thread. The store wouldn’t accept it, but referred me to customer services. Once they saw the video of the problem, they not only gave me a B&M gift card for the money, they also sent the video to the manufacturer to prevent it happening again to someone else.
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From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.
We attract over 4 million happy customers through our doors a week.