Went into a store miles from home. Was over charged. Emailed head office and was given a voucher for double the amount. Complaint handled very fast in one day! Well done. Impressed with the customer service. Would have scored 5 but the overcharging was annoying.
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From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.
We attract over 4 million happy customers through our doors a week.