Heartfelt Thanks for Outstanding Service from Chris – East Kilbride (Queensway)I wanted to share some very positive feedback regarding one team member, Chris, at the East Kilbride Queensway store.I asked Chris for help identifying the correct batteries for an item. He spent a great deal of time working out exactly what was needed and was incredibly patient, friendly, and helpful throughout.During my visit, I unfortunately had a small accident and smashed an ornament, creating quite a mess. Chris remained completely calm and reassuring, immediately telling me not to worry. He cleaned everything up quickly and kindly brought me a replacement ornament, again reassuring me that I had caused no inconvenience to him or the store.I have been unwell for several weeks and was having a particularly difficult morning, so Chris’s kindness and compassion genuinely made a difference. His considerate and supportive manner was exactly what I needed, and it truly shows how much impact a little kindness can have.Please pass on my sincere gratitude to Chris. He is an absolute credit to your store and to B&M.Thank you very much, and a very Merry Christmas to Chris and the entire team.
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From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.
We attract over 4 million happy customers through our doors a week.
