Contacted customer service regarding an overpayment query (turned out to be my mistake) and they replied very quickly to completely resolve the issue. They contacted the store and got the information necessary without any hassle. The responses were not the usual automated nonsense I’ve come to expect from large companies, the responses were helpful and actually addressed the issue I’d raised, they were courteous and kind even when it was clear the error was mine. I’ve been really impressed.
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From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.
We attract over 4 million happy customers through our doors a week.
