bmstores.co.uk

4.2
4.2 Based on 161 reviews

From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices. We attract over 4 million happy customers through our doors a week....

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Marzz A
I went to this b&m today with my mum. We was at the till and my mum was standing at the end where yo

I went to this b&m today with my mum.
We was at the till and my mum was standing at the end where you pack your shopping and i was next in line. The young girl who was serving from the name badge i think i remember seeing her name badge was - Afra -
She accused my mum of taking a bag that was near where i was standing before she walked to pack her shopping and my mum said no this is mine that i re use and you can clearly tell its old it’s all scrunched up n folded, doesnt look new at all as if she took it off the hanging thing. Anyway she had so much attitude when she’s the one accusing when we bring our own bags i had my own bag too anyway my mum was ready to pay and she started scanning my stuff. I look at her and said NO we’re separate, im standing in the line she’s paying for her stuff im paying for mine separately. This young girl afra already had an attitude and as i payed she said b*tch and was kissing her teeth to mum when she accused her of taking a bag. When my mums own bag was in trolley scrunched up.
Afra is horrible, she’s a young brown girl with an attitude problem who swore and takes too long to count the change, she really needs more training

1
Date of experience: Mar 01, 2026

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Business Details

  • From its first store in Blackpool, Lancashire, B&M has grown to over 600 stores and employs over 28,000 staff. B&M believes in selling top branded products at sensational prices.

    We attract over 4 million happy customers through our doors a week.

  • email customerservices@bmstores.co.uk
  • call 03308389000
  • language https://bmstores.co.uk

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