bmw.co.uk

1.6
1.6 Based on 140 reviews

...

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AC54
Disappointing Experience with New Vehicle

Purchased a brand new vehicle from a dealer. The door switch fell into the door frame, and I was unfairly accused of being ‘heavy handed’. I’ve never encountered this issue with any other luxury vehicles I’ve driven. The dealership did not acknowledge manufacturing flaws and charged me over £200 without justification. I strongly advise against this dealer. I made it clear that I would not pay if they believed it was my fault, but my concerns were disregarded.

1
Date of experience: Dec 05, 2025

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