I feel compelled to express my disappointment with the service I received when I brought my vehicle in for a diagnostic check due to an engine light issue. After authorizing repairs at a quoted price, I've been left with no updates for over two months. The situation worsened when I was presented with an additional repair cost that nearly doubled my initial estimate. The communication has been poor, and I feel misled about both the nature of the issues and the true costs involved. This experience has severely shaken my trust in the brand, which I used to associate with quality and customer care.
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