When investing in a premium vehicle, I expect safety and reliable technology. Unfortunately, the alarm system has proven unreliable, failing to trigger during a significant impact. This suggests not just a system flaw but also a case of misleading advertising. The response from the company has been unsatisfactory, with no accountability for the issues encountered. As a customer, I expect more than excuses; I seek assurance and reliability. It's disappointing that a brand known for excellence has let me down in such a crucial area.
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