I booked my vehicle for an airbag light issue, expecting a straightforward electronic review. Over five hours later, my car was returned with several new problems, including dysfunctional windows and an inoperable instrument panel. I was left feeling humiliated, especially considering I had a family member at home who needed my attention. It was unsettling to be handed a car that was now legally unroadworthy. The service manager later admitted their equipment was unsuitable for older models, which raises serious concerns about their competence. I received no follow-up communication, and I feel the company prioritizes profit over customer care.
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