I sent two transfers from one country to another, and the bank has held my money for 21 days without any explanation. Because of this situation, our products are stuck in a warehouse for three weeks. What they're doing is unacceptable. Before escalating this matter to higher authorities, I wanted to reach out. How can they hold our funds for such a long time? As an importer, we are losing products because of this bank. I have attached the necessary documents. Please process the transfer promptly; otherwise, I will file a complaint with all relevant institutions.
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The Bank of New York Mellon Corporation, doing business as BNY Mellon, is an American worldwide banking and financial services holding company headquartered in New York City.