Getting in touch with someone via phone for a wire transfer is nearly impossible. They do not return calls, and it goes directly to voicemail. They have been holding my money since May and refuse to transfer it to the designated bank. This bank claims to be their correspondent, which raises concerns about their reliability. The next step may be legal action.
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The Bank of New York Mellon Corporation, doing business as BNY Mellon, is an American worldwide banking and financial services holding company headquartered in New York City.