I placed an order for a deluxe edition on December 10. I received immediate acknowledgment and payment was processed right away. Since then, I've had no updates. I was prepared for potential delays but expected at least basic communication. It has now been 12 days without any information. I have sent several follow-up emails with no replies. Other customers have reported similar experiences, and it raises concerns about the legitimacy of the service. I’m left wondering if this is a scam or simply a poorly managed online store. Either way, the result is the same—money taken without any service provided. Proceed with caution.
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At boardgm, we’re more than just a store—we’re a community of gamers, collectors, and fun-lovers who believe in the power of play. Whether you’re looking to spark game night excitement with family, dive into strategic challenges with friends, or expand your collection with the latest titles, we’re here to fuel your passion.