I am unable to claim my warranty despite my device being within the one-year warranty period. I have been emailing the support team, and they are suggesting basic troubleshooting steps such as toggling the network, clearing cookies, and cache, and trying different browsers. However, my warranty claim is still not processed, and I keep receiving an error message stating, 'an error occurred. Please connect with your system admin.' This is frustrating as I am at home using my personal computer and my Android device.
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