I ordered a new boat prop using their prop selector tool. Unfortunately, the prop received was not compatible. Because I had put it on the spline (I didn't even tighten it down) - they deemed it unreturnable because it is now considered "installed" and not returnable. I would not order from them again due to this policy. This was an easy return for any other online vendor. They would not make an exception in my case. I won't be doing business with them again.
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